--- title: "Privacy Policy, Heatrite Plumbing & Heating" description: "How Heatrite Plumbing & Heating collects, uses and protects your personal information under UK GDPR." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://heatriteplumbingandheating.co.uk/#organization", "name": "Heatrite Plumbing & Heating", "url": "https://heatriteplumbingandheating.co.uk/", "logo": "/__l5e/assets-v1/316b6485-0482-4b28-9d61-8fa7c9b03ca2/heatrite-favicon.png", "telephone": "+44 7455 748635", "email": "info@heatrite.uk", "address": { "@type": "PostalAddress", "streetAddress": "17 Manor Rd, London Colney", "addressLocality": "St Albans", "postalCode": "AL2 1PN", "addressCountry": "GB" }, "sameAs": [ "https://www.facebook.com/profile.php?id=61551391771285", "https://www.instagram.com/heatriteplumbingandheating/" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://heatriteplumbingandheating.co.uk/#website", "name": "Heatrite Plumbing & Heating", "url": "https://heatriteplumbingandheating.co.uk/", "inLanguage": "en-GB", "publisher": { "@id": "https://heatriteplumbingandheating.co.uk/#organization" }, "potentialAction": { "@type": "SearchAction", "target": "https://heatriteplumbingandheating.co.uk/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://heatriteplumbingandheating.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://heatriteplumbingandheating.co.uk/privacy-policy" } ] } ] --- St Albans Mon–Sat 8:00–17:30 · 24/7 Emergency · Gas Safe Registered [info@heatrite.uk](mailto:info@heatrite.uk)[07455 748635](tel:+447455748635)[07702 523464](tel:+447702523464)[07584 076105](tel:+447584076105) [![Heatrite Plumbing & Heating](/__l5e/assets-v1/6766d4f9-4594-4088-8ae7-80c8fa1d440c/heatrite-logo.png)](/) [About](/about) [Domestic](/services) [Commercial](/services) [Service Areas](/service-areas) [Our Work](/our-work)[Contact](/contact) [07455 748635](tel:+447455748635) [Request Estimate](/contact) Legal # Privacy Policy Last updated: 10 June 2026 ## Who we are This site is operated by Heatrite Plumbing & Heating (Company No. 15149175), registered at 17 Manor Rd, London Colney, St Albans AL2 1PN, United Kingdom. We are the data controller for personal information you submit through this website. ## What we collect When you contact us via the form, phone or email we collect your name, contact details, postcode and the details of the work you've described. We may also collect technical data (IP address, browser type, pages viewed) to keep the site secure and improve it. ## How we use it - To respond to your enquiry and provide a quote or service - To send you job updates, invoices and service reminders - To meet our legal obligations (Gas Safe records, accounting) - To improve the website and our service quality ## Who we share it with We never sell your data. We share it only where necessary, for example with payment processors, our accountants, or Gas Safe Register where required by law. All processors operate under appropriate data-protection agreements. ## How long we keep it Enquiry data is kept for up to 24 months. Customer records (jobs, invoices, certificates) are kept for at least 7 years to meet HMRC and Gas Safe requirements. ## Your rights You can ask us to access, correct or delete your personal data, restrict processing, or object to it. To exercise any right, email [info@heatrite.uk](mailto:info@heatrite.uk). You also have the right to complain to the ICO at ico.org.uk. ## Cookies We use a minimal set of cookies for basic site functionality and anonymous analytics. We do not use advertising or cross-site tracking cookies. ## Contact Questions about this policy? Email [info@heatrite.uk](mailto:info@heatrite.uk) or call 07455 748635 or 07702 523464. ![Heatrite Plumbing & Heating](/__l5e/assets-v1/6766d4f9-4594-4088-8ae7-80c8fa1d440c/heatrite-logo.png) Gas Safe heating & plumbing specialists based in London Colney, St Albans, serving homes and commercial properties across Hertfordshire & the Home Counties. Mon–Sat 8:00–17:30, with 24/7 emergency response. [](https://www.facebook.com/profile.php?id=61551391771285)[](https://www.instagram.com/heatriteplumbingandheating/) ### Domestic - [Boiler Installation & Servicing](/services/boilers) - [Plumbing](/services/plumbing) - [Emergency Call Outs](/services/emergency) - [Bathrooms](/services/bathroom-installations) - [Vented & Unvented Hot Water Systems](/services/cylinders) - [Heating & Hot Water Controls](/services/heating-controls) - [LPG Heating & Boilers](/services/lpg) ### Commercial - [Plant Room Installation & Purging](/services/plant-room) - [Tightness Testing & Purging](/services/tightness-testing) - [Power Flushing](/services/power-flushing) - [Commercial Plumbing](/services/commercial-plumbing) - [Commercial Heating & Gas](/services/commercial) - [24/7 Call Out](/services/emergency) - [Unvented Hot Water Systems](/services/cylinders) - [Warm Air Heaters](/services/warm-air-heaters) - [Maintenance Contracts](/services/maintenance) ### Company - [About](/about) - [Service Areas](/service-areas) - [Our Work](/our-work) - [Reviews](/reviews) - [Contact](/contact) ### Contact - [07455 748635 ](tel:+447455748635) - [07702 523464 ](tel:+447702523464) - [07584 076105 ](tel:+447584076105) - [info@heatrite.uk](mailto:info@heatrite.uk) - 17 Manor Rd, London Colney St Albans AL2 1PN © 2026 Heatrite Plumbing & Heating Ltd. 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